Key Policies That Point Towards a Top Plumbing Company
There are literally thousands of warnings on TV and on the internet describing the actions of rogue traders and plumbing cowboys. Whilst it is important these warnings are followed, it also worth looking at the other side of the coin, and getting to know the signs of a good quality local plumber, and identifying the ethics and positives that you should be on the lookout for when calling a 24 hour Edinburgh plumber.
What are these company ethics and policies that point towards a quality plumbing and heating specialist?
Clear Company Pricing Plan
Before hiring a plumber, be sure to ask or look up their pricing policy. Some companies charge a call out fee on all jobs, some do not. Some charge by the hour, some charge by the half hour. There is no right or wrong way to charge, as long as the plumbing company is upfront with its customers. Be wary of any plumber who does not inform you straight away of their charges or prices.
There is nothing worse than receiving the dreaded invoice. But a good plumber deserves to be paid for a good job. Make sure you receive an invoice that not only includes the price, but also has a detailed explanation of the works carried out by the plumber. Do not be afraid to ask about the work outlined on the invoice. A quality plumber will talk you through the invoice leaving you knowing exactly what you are paying for.
For most jobs, estimates are provided in writing and are free of charge. However, where an estimate actually costs the company money, such as in Congestion charges, a small fee may apply. This is important to remember and is a policy that is quite common – do not confuse this with the actions of a so-called rogue trader. For larger projects a fixed fee is often charged to cover the time elements involved with numerous site visits and the preparation of an extensive written estimate. A reliable plumber and heating engineer will explain all this to you before going ahead with an estimate.
With a plumbing company, communication is key. As long as charges or prices are presented and communicated up front, then there should be no problems with your local plumber.
Edinburgh Central Heating Services offer free estimates and range of skills. A 24-hour emergency plumbing service is also offered. For more information visit www.edinburghcentralheatingservice.com or telephone 0131 5102418